Using this website

We strive to make this website as accessible to all users as possible, and make use of UserWay’s technology to offer a variety of tools to assist the use of this website. To access these, please press the CTRL + U keys.

This website is run by Trinity Laban Conservatoire of Music and Dance. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website may not yet be fully accessible:

  • some older PDF documents aren’t fully accessible to screen reader software
  • some videos don’t have captions
  • some of our online forms are difficult to navigate using just a keyboard and may not be tagged correctly
  • you can’t skip to the main content when using a screen reader

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email
  • call 0208 305 9336
  • Ask for the AV Support Team in the Faculty of Dance Library, Trinity Laban, Creekside, Deptford, SE8 3DZ.

We’ll consider your request and get back to you as quickly as we can.

Further contact details are available on the main Trinity Laban Contact Us webpage.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact: Ian Peppiatt (IT/AV Advisor) by email to or telephone: 0208 305 9336.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

  • email
  • call 0208 305 9336
  • Ask for the AV Support Team in the Faculty of Dance Library, Trinity Laban, Creekside, Deptford, SE8 3DZ.

Further contact details are available on the main Trinity Laban Contact Us webpage.

Technical information about this website’s accessibility

Trinity Laban Conservatoire of Music and Dance is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with technology

No ‘skip to main content’ option on any pages.


Issues with PDFs and other documents

Some of our older PDFs and Word documents don’t meet accessibility standards – for example, they may not be marked up so they’re accessible to a screen reader.

By September 2020, we plan to have completed a full audit and replaced any non compliant PDFs with fully accessible ones.

Any new PDFs or Word documents we publish will meet accessibility standards.

Issues with images, video and audio

Time-based media items do not contain captions.

We’ve assessed the cost of fixing these issues and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when we next do a major redevelopment of the website, likely to be around the time that time based media is scheduled to be included in the legislation (currently 23rd September 2020).

Issues with interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

Having identified these issues, we will endeavour to ensure that they are remedied by the next major update to this site (likely to be Q1, 2020).

How we tested this website

This website was last tested on 24 June 2019. The test was carried out by members of Trinity Laban’s Audio Visual team, using a variety of different tools such as Axe and Wave.

We sampled a number of each of the main types of content’s items pages (currently research outputs and theses), along with the home page of the site.

What we’re doing to improve accessibility

We are currently working on an accessibility roadmap to show how and when we plan to improve accessibility on this website.

This statement was prepared on 24 June 2019. It was last updated on 24 June 2019.